The ideal tenant, for any property manager, is one that pays their rent on time, isn’t disruptive to the community, and doesn’t constantly complain about the property. However, what if your tenant is too quiet? Here are reasons why you won’t be hearing from your tenants and why you should care.

The rental market has taken an interesting twist that should affect how to move forward when marketing your property. Traditional renters are a thing of the past. Continue reading to find out the next big thing you'll need to consider to fill your property and keep it that way.

Technology has promoted a wave of much-needed customer service positions, and while striving to ensure processes are doing what it takes to make customers happy, it’s also important to take a step back and ask, “What about the customers in the house?”